1. about Info, Privacy & Security
          2. about Products 

          3. about Ordering
          4. about Drop Shippping
          5. about Payment, Pricing & Promotions
          6. about Shipping &  Delivery
          7. about Returns & Replacements
1. about Information
1.1 What type of Information do you collect ?
We may collect personally identifiable information (“PII” - for example, your full name, email address, mailing address, telephone number, or credit card number) from you when you voluntarily submit the information to us when you purchase items from us. We need this information in order to process and fulfill your order and to notify you of your order status, in order to register you as a user of this site or to provide you with services.
1.2 Is my information secure?
We maintain reasonable and appropriate physical, electronic and procedural safeguards to protect your information. Your information is located on a secured server behind a firewall. When you enter PII, we encrypt that information using secure socket layer technology (“SSL”). While we do work very hard to protect your privacy, no method of security is 100% effective and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information. Sunshine makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these reasonable and appropriate safeguards.
1.3 What about links to other web sites?
This web site may contain links to other web sites outside the Favorcart Trading family of web sites. Favorcart Trading is not responsible for the privacy practices of other non-affiliated web sites. You should read the privacy statements of each and every web site that collects personally identifiable information. 
2. about Products
2.1 What kind of products I can buy on ?
Our main products are sports shoes, clothes,jewelry,handbags, watches,sport jerseys and electronic products. Besides, various products are manufactured by our own factories.We also develop samples and make customer's orders according to the designated samples.
2.2 What about the quality of your products ?
We are proud of the quality of our products, All items are top quality with best price.All our items are popular in international market.We got many good feedbacks from our customers.
2.3 Why you price so cheap ? Why there are some seller offer much lower price than you?
We are comprehensive  manufacturer and wholeaser, most products are made by our own factory, so we can offer better price then most sellers.
There are some scammer seller online. The scammers always offer very low price, and after you paid to them, you may lose money and get nothing, or only get part of the items, or get bad items. Taks care about scammers.
2.4 Can i mix order ?
Yes,you can mix any items on our site,you can mix different catalog,size,color,quantity.etc.  And if your order via email or on MSN, you can mix items from our site with items from any other sites,albums.
3. about Ordering
3.1 How to order ?
You can order on our site easily.
3.2 I'm looking for an item that's not on your website. Can I order it from ?
Yes,you can. We have our own factory manufacture most products,and we have built good relationship with other fastorys too. We can get almost all stuff you get from other sellers .  In such a case, please get help from our sales department by MSN first. We will have a best try.
3.3 I have placed an order with your website. Can I change something?
We ship all orders as quickly as possible, always no more than 48 hours after we confirm your payment, so you only be able to make changes to an order before we dispatch the order. In this case, you are welcome to talk to us by MSN frist, and if we are able to assist you, we will certainly do so.
4. about Drop Shiping
4.1 Do you accept drop ship ?
Yes, accepts drop shipping.
4.2 How to drop ship ?
5. about Payment, Pricing & Promotions
5.1 Does offer C.O.D.?
We do apologies, but C.O.D. is not a acceptable payment method of All our orders must be paid in full before your packages will be sent out.
5.2 What is the payment available ?
We now accept payment methods,such as 1)  PayPal ; 2)  Moneygram;  3) Western Union ; 4)  Bank Transfer.
5.3 How to send money online via Secure Payment ?
 Its fast and safe for you to send money online via PayPal. Please click here to know more.
5.4 Is it safe for me buy on ?
Yes. We are seious seller, we hope to do long term business with each buyers. We have got many many good feedbacks from our custoemrs, and keep perfect business relationship with them. And we offer you many safe payment ways to protect yourself. You will never lose money when there is any problem.
5.5 Can i bulk order ? Can i get discount ?
Of course you can, We do welcome wholesale customers, and we offer big discount when you bulk order. You will get free shipping,and extra discount, And sometime may have free items as gift too. In a word, the more you ordered, the more money you save. You can negociate price and discount,and payment way when you bulk order.
5.6 Can i negotiate price if i bulk order or order regularly ?
Yes, you can nogotiate price with our sales manager if you bulk order or order regularly. Please keep in mind, all the promotion price and fixed discount published on our site are not available for the negotiated price order. 
6. about Shipping &  Delivery
6.1 What is the shipping methords?
We keep good relationship with many shipping companys. Express service is available for small orders, such as: China Post, EMS, DHL, Fedex,etc.

6.2 What is the cost of shipping ? Do you offer free shipping ?
The shipping charge depends on your order quantity and weight. In a word, the more you order, the more money you save on shipping charge. We offer free shipping for order >= 6 items, appointed country only. 
6.3 When can i receive my goods after i do the payment ?
We always dispatch parcels within 48 hours after we confirm your payment!  The delivery time will be about 6 to 9 work days,depends on the Express company. We can not guarantee.
6.4 How do I track my package ?
When we ship the order, a tracking number will be provided you via email or message. You can track your order on carrier company website. Please keep in mind it may take 48 to 72 hours for the tracking information to be updated by Carrier Company. Please keep in mind it may take 48 to 72 hours for the tracking information to be updated by Carrier Company. If 3 days later, you can not get the tracking information of your order, please contact your us for more information.
7. about Returns & Replacements
7.1 How can I do an exchange ?
All packages mailed to our Returns Department will be processed as refunds. If you need an exchange, we recommend that you mail back your item for a refund, then place a new order with us at any time. Please keep in mind you should pay for the shipping of send back, and the refund will not include the shipping fees we paid when we sent parcel to you.
7.2 If I need to return an item, do I have to pay the postage?
Yes, if you mail an item back to us, you will be responsible for the return postage. Additionally, we recommend that you add tracking and insurance for your own protection.
7.3 What about your refund policy details?
All returns must be requested within 14 days of the date the package was delivered. For return, goods must be in brand new condition as received, with the original box they came with without any tape or marks on the box.

Any more question, please feel free to contact us by "LIVE HELP" or email to: